Inside the app you can also open Profile → Help & Support. Write your order number if the question is about an order, so we can find it quickly.
- How do I delete my account?
- Open Profile → Delete account in the app and confirm with your password or Face ID. You have 30 days to change your mind: sign in again and choose Keep my account. After 30 days your account and personal data are deleted for good.
- How do I report a person, a message or a reel?
- Use the ... menu on the reel, the comment or the top of the chat and choose Report or Block. We review reports as soon as we can.
- How do I pay?
- You pay the driver in cash when your order arrives. Card payments are not available yet.
- I am a driver or a restaurant. How do I join?
- Create an account in the app, then switch role from Profile → Switch Role and follow the steps. New drivers are checked before they can work. Read more for drivers and stores.